Privacy Policy

Last updated: 2026-05-06

This Privacy Policy describes how siaonline.com.au (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

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1. Information we collect

When you visit the Site, we collect certain information about your device and the information necessary to process your purchases:

• Device Information: Web browser version, IP address, time zone, cookie data, and how you interact with the Site.
• Order Information: Name, billing address, shipping address, payment information (including encrypted credit card details), email address, and phone number.
• Support Information: Any data provided during customer service inquiries.

2. How we use your information

We use your personal information to provide our services, including:

• Processing payments and arranging for shipping and delivery.
• Providing you with order confirmations and invoices.
• Screening orders for potential risk or fraud.
• Communicating with you regarding updates or marketing (where opted-in).

3. Sharing your personal information

We share your Personal Information with third parties to help us facilitate our operations:

• Service Providers: We use software platforms to power our store and shipping carriers (e.g., Australia Post) to deliver goods.
• Compliance: We may share information to comply with applicable laws, respond to subpoenas, or protect our legal rights.

4. Cookies

A cookie is a small amount of information downloaded to your device. We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie settings through your browser, though disabling them may affect site functionality.

5. Your rights (Australia)

Under the Australian Privacy Act, you have specific rights regarding your data:

• Access & Correction: You may request a copy of the data we hold or ask us to correct inaccuracies.
• Opt-Out: You can unsubscribe from marketing communications at any time via the "unsubscribe" link in our emails.

6. Security

We implement reasonable technical and organizational measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

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7. Contact Us

For more information about our privacy practices, or if you have a complaint, please contact us: